Cancellation Policy

Refunds are permitted for cancelled reservations following the policy below:

  • You must cancel your reservation (3 full days) before your reservation start date or a 50% late cancellation fee on the total value, plus $3.00 Administration Fee will not be reimbursed.
    • ex. Your reservation starts June 6, you must cancel 3 full days prior to that start date in order not to incur a 50% penalty. Cancel on June 2 and you will get your full refund.
  • A full refund (minus a $3.00 Administration Fee) will be issued if cancelling 3 full days before your scheduled reservation start date.
  • All cancellations must occur prior to your scheduled booking date.
  • Cancellations on or after the day of your reservation will incur a 50% penalty minus the $3.00 Administration Fee.
  • All refunds will be processed back to the original Credit Card that was used to make the reservation.
  • Please allow 3 to 5 business days for the refund to be processed.